'This helps us ensure our organization is secure and not vulnerable to an attack.' The mandate for GDPR compliance was also a driving factor for adopting an IT asset discovery solution.Īlthough Rentokil Initial evaluated other solutions, none was as easy to set up or as effective as Lansweeper.

'The fact that Lansweeper was the most cost-effective solution was also compelling,' said Mark Blackman, Global Configuration Manager.Ī Federated Approach to Asse t Management 'We selected Lansweeper because of its ability to sniff out networks and identify devices that hadn't been manually added as assets or hadn't been registered in other tools,' he said. 'Having data from many tools creates data 'triangulation,' providing a depth and breadth of information across all virtual machines, physical devices and software on the assets we want to manage.' 'Rather than relying on a single tool, we have multiple tools in place, including Lansweeper, which feed information to the CMDB within ServiceNow,' Rentokil Initial has adopted a federated approach to populating their CMDB within ServiceNow, and Lansweeper serves as the phase-one discovery tool which feeds its data.

#Lansweeper servicenow integration software Integrating Lansweeper with ServiceNow involved preparing a report using Lansweeper's basic reporting functionality, then using the SQL code in the Edit function to configure ServiceNow to query Lansweeper and pull in the data from the console using ServiceNow's transform maps. Learn more about the benefits of building an accurate, always up to date CMDB with Lansweeper A Fast and Seamless Global Rollout Provides Organization-wide Visibility In this way, all the data collected by Lansweeper is added to ServiceNow's CMDB. Rentokil Initial has deployed multiple Lansweeper scanners across its regional data centers: two in each of its data centers in North America, Asia, and EMEA.

#Lansweeper servicenow integration codeĪll the data is funneled into a single database in the U.K.Īlthough ServiceNow runs in the cloud, an on-premises 'mid server' performs the Lansweeper queries, and results are pushed back to the cloud instance of ServiceNow.

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